Policies:

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• I agree to pay the amount due prior to or at the appointment time. All returned checks will be charged a $25 fee.

• Notification of cancellation, or requests for rescheduling of a private appointment must occur at least 24-hours in advance of the session start time to avoid a late cancel charge.  Each client will be given one complimentary exemption to the late cancelation policy, after which point there will be no exceptions. 

• A late cancellation charge is equal to the full value of the session or class. If I have purchased a multi-class or multi-session package, I understand that one session will be taken from my package to account for the late cancellation charge. If I do not hold a package, I understand that I will owe the full value of the class or session.

• Cancelation Policy for Clinics, Workshops, and Special Events:  50% refund available with greater than 72 hours notice.  Cancelations made less than 72 hours before the event are non-refundable. 

• I agree that it is my responsibility to record dates and times of any upcoming appointments, and that failure to receive reminders from Limber Arts or associated practitioners does not constitute a reason to withhold payment for a missed/late-canceled session.

• I understand that late arrival or early departure from a scheduled session will not reduce the fee, or change the session end time. My practitioner will wait for 15 minutes from the scheduled start time, after which, the practitioner is free from obligation and I will be charged the full amount of the scheduled session.

• If I arrive later than 10 minutes after the scheduled start time of a group class or workshop, I understand that, for my safety, this may mean that I cannot join the class, at the instructor's discretion.

• Single sessions are paid for prior to, or at the time of the appointment. We offer promotional packages, which have clearly specified expiration dates which will not be extended. There will be no refunds for unused package sessions.

• Recorded access for all virtual classes is for 3 full days after the date of the live class and will be emailed out to participants within 3 hours from the end of class time.

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Frequently Asked Questions: 

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• I bought a package- how do I sign up for class?

Once you have paid for a package you will receive a unique code.  You can find this on the confirmation page as well as in the confirmation email.  You need to use this code to then register for a specific class time.  If you know that you will be taking class regularly then I suggest you email Linnea and request a recurring booking.  This way your spot will be reserved ongoing and you simply need to remember to cancel 24 hours ahead of time if you ever plan to miss class. Finally you have the option to create an account which will allow you to see all codes, sign up for class as well as cancel or reschedule your appointments from there. 

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• I signed up for a workshop- what do I need to know? 

Please be prepared for barefoot movement explorations and note taking.  Confirmation emails with either the zoom link or directions for in person location will be sent out 48 hours in advance and 1 hour in advance. Please follow current covid guidelines in the local area along with CDC recommendations for all in person events.  Please use the contact form or email www.limberartsfitness@gmail.com">www.limberartsfitness@gmail.com for additional questions.

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• I’m new to virtual fitness- what do I need to know and how do I set up? 

Welcome to virtual fitness!  It’s easier than you think, but here are the main things to ensure a great experience.  Firstly, when you sign up for class you will receive a confirmation email that includes a link for the zoom call.  Confirmation emails are sent out at the time of registration, 48 hours, and 1 hour before the session or class time.  5 minutes before the start time simply click the link and follow any prompts to sign onto zoom.  Please make sure you are in a space with decent lighting (not silhouetted) and contrasting colors help your instructor to see you better.  If the class size is large the instructor may mute participants, please feel free to unmute yourself to ask questions, and/or use the chat bar to request specific areas of interest or explain injuries or issues you are experiencing.  

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• What props or equipment do I need? 

For private instruction:  We always start with whatever you have at home and I will recommend props or items as we progress.  For group classes: At this time I am only requesting that participants have a resistance band.  I like this one.  

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• How do I know if I need private sessions? 

Private instruction is best for anyone who feels the need to have more attention and individualized programming. If you are experiencing pain or discomfort that isn’t remedied by group classes, or especially if taking the group class feels like it may be aggravating instead of helping your issues.  Please note that I am a personal trainer and pilates instructor and not a doctor.  With that said I’ve worked with hundreds of different issues, injuries and conditions and I am happy to also be in contact and communicate with your other health care providers.  Most clients enjoy the regular accountability and consistency of having sessions on a weekly basis.  Others prefer to seek guidance and support and then work on their own for a few weeks before booking another follow up.  The choice is yours.